How Docusign Killed the Signature
When your company name has become a verb, you know you’re onto something.
By Vass Bednar
Around 1750 BCE, a guy named Nanni was so pissed that a copper merchant had sent him lousy goods (and, as alleged in his tablet, treated his messenger badly on top of it all) that he carefully carved his grievance into clay. Guinness classifies it as the oldest known written customer complaint.
There’s something gorgeous about being so propelled by fury that you’re willing to hack a bitchy message in a medium that manages to outlive you both by millennia. Touché, Nanni.
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