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No more side quests

Shopify is handing out loans, OpenAI is cutting its side quests

ByTaylor Scollon & Lucas Arender

Mar 18, 2026

Good morning. Temu, the Chinese e-commerce giant that’s become notorious for its bargain-basement prices, has apparently taken offence that its name has become synonymous with low-quality knockoffs. The company’s PR team recently asked a sports writer to retract an article that referred to a group of NFL football players as “Temu receivers.”

It’s not the first time Temu has been used as shorthand for poor quality, but it’s drawn the line at being compared to the Tennessee Titans’ wide receivers. 

Today’s reading time is 6 minutes.

MARKETS

▲ TSX

32,929.09

+0.16%


▲ S&P 500

6,716.09

+0.25%


▲ DOW JONES

46,993.26

+0.10%


▲ NASDAQ

22,479.53

+0.47%


▲ GOLD

5,011.3

+0.18%


▲ OIL

95.3

+3.07%


▼ CAD/USD

0.73

-0.06%


▲ BTC/USD

74,616.06

+0.53%


Markets: The TSX and all three major U.S. stock indexes finished the day in the green, while oil prices inched up 2.75%. Lululemon’s stock fell after its earnings call, with its sales forecast coming in below analysts’ expectations.

BUSINESS

Shopify wants to lend you money

Source: Paul McKinnon / Shutterstock.

Canada’s most valuable company has started cutting the cheques that big banks won’t. 

Driving the news: Shopify is quietly building a sizeable money-lending business, with almost US$1.8 billion in loans on its books as of last quarter, per The Logic. The loan division, Shopify Capital, has grown by at least half in each of the past three years, with total loans up 19,500% since launching in 2016. 

  • Shopify uses algorithms to find strong businesses already using its platform and pre-emptively offers them funding. Merchants then pay off the loans by forking over a cut of their daily sales. 

  • While Shopify doesn’t run a credit check, the loans are invite-only, come with short repayment terms, and charge relatively high fees (~$13,000 on a $100,000 loan).

Why it’s happening: Because of all the data it collects from its merchants, Shopify has a unique edge in predicting which businesses would benefit from a loan and be able to pay it back. The company, which already takes a cut of all its merchants’ sales, also stands to directly benefit if that loan translates into more business. 

  • So far, the company hasn’t reported a single major loss on a loan and made over US$250 million from interest and fees last year. 

Why it matters: Shopify Capital is filling a gap in the market for entrepreneurs (particularly those in the e-commerce space) who often can’t access loans from Canada’s risk-averse banks. One study found more than a quarter of Canadian small business owners needed to put up their homes as collateral just to get a bank loan.—LA

BIG PICTURE

Canada ruled out joining military operations against Iran. Defence Minister David McGuinty said it was “clear from the beginning” Canada would not join the war, and that would remain the case. Elsewhere in the conflict, Donald Trump denounced NATO allies for rejecting his calls for them to join the war, Israel said it had killed two top Iranian officials, while the Trump administration’s top counterterrorism official resigned. (Global News)

Loblaw was fined again for labelling imported food as Canadian. The Canadian Food Inspection Agency fined a Loblaw-owned Fortinos a whopping $10,000 for promoting as Canadian a cheese actually made in France. You may not think $10,000 is more than a tiny drop in the bucket for a large grocery chain, but this is actually one of the first fines the agency has ever issued for this sort of violation. Baby steps. (CBC News)

Canadian billionaire Stephen Smith bought a 27% stake in The Economist. Smith reportedly paid around £300 million ($548 million) for his share of the storied 183-year-old magazine, which is popular among the political and business elite. Smith made his fortune founding the mortgage lender First National Financial, which was acquired last year by Brookfield for $2.9 billion. (Financial Times)

📡 What else is on our radar: 

  • Nvidia launched a tool it says will allow people to securely run OpenClaw autonomous AI agents.

  • BMO is opening 130 new locations in California.

  • The prediction market Kalshi is facing criminal charges in Arizona for allegedly operating an illegal gambling business.

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🤝 Meet Wayne Pommen. He's the Chief Revenue Officer for Affirm, the largest U.S.-based buy now, pay later (BNPL) company, and the former president and CEO of PayBright, which was Canada's BNPL provider before its acquisition by Affirm. Wayne joined us to chat about how BNPL impacts consumer behaviour, whether fintech companies like Affirm can replace credit card giants, how AI will impact the payments space, and more.

What do you make of the criticism of BNPL that people spend more when they use these products?

The key thing to look at is the incentives of the credit provider. Affirm has no incentive for consumers to overspend because we have no way to benefit from that. If a customer becomes overstretched and falls behind on payments, that is only downside for us. There are no fees or penalties for us to collect.

Contrast that with the business model of credit cards. The average Canadian owes over $4,300 CAD on their credit cards, and nearly half of cardholders revolve a balance month to month. So long as borrowers make the minimum payment, they are able to keep spending. And if customers miss their minimum payments, late fees and penalties apply. What are the incentives of the credit provider here? For customers to spend more than they can comfortably afford to repay. Indeed, the best customer for a credit card issuer is the one that makes only their minimum payments and pays enormous amounts of compound interest every year.

Affirm's stock was down, along with other fintechs, recently because of growing concerns about AI’s impact on the space. Is AI a risk for you? 

On the consumer side, our view is that AI is a massive tailwind for Affirm that will accelerate many of the trends we’ve been talking about over the last decade. For example, consumers having access to PhD-level advisors that can instantly read through all the fine print, or using agents to do the shopping, will accrete to Affirm. We believe AI can promote radical transparency in consumer finance, for example by detecting fake 0% APR offers and avoiding options that have deferred interest or other hidden charges. 

Internally, we’re very excited about the gains our teams are realizing from AI adoption as new techniques and tools become available. We’re heavily focused on this across the company.

What are some of the unique challenges with building a fintech in Canada? 

Canada can be a great place to build a fintech company - it has strong technical talent, high consumer trust, a stable financial system, and a manageable regulatory environment. It also tends to be less brutally competitive than the US. The challenge in Canada is always scale - the market is smaller, there are fewer large partners, and capital markets are less deep. 

Canada’s banking sector is also very different from the US, dominated by five or six players in a very concentrated and profitable industry. On the downside for fintechs, this makes the banks powerful and able to resist change, including regulatory modernization. On the plus side, it means they lack competition and are slow to innovate.

This Q&A has been edited for length and clarity. Read the full Q&A on our website.

TECH

OpenAI shuts down side quests

Source: Shutterstock.

The leading AI labs are narrowing in on the most likely viable business model: selling their tools to businesses.

What happened: OpenAI is pivoting its strategy to focus on serving software developers and enterprise customers, and its leadership has told employees that they can no longer be “distracted by side quests,” according to The Wall Street Journal. 

  • “We really have to nail productivity in general and particularly productivity on the business front,” Fidji Simo, the company’s CEO of applications, told staff.

  • OpenAI is also in talks with some of the world’s largest private equity firms to distribute its tools to their portfolio companies through a joint venture.

Why it’s happening: OpenAI is widely regarded as having fallen behind Anthropic in the enterprise market, particularly after an update to Claude Code late last year that improved its coding ability. 

  • While OpenAI has shipped a slew of consumer products, like its video generator Sora and e-commerce features in ChatGPT, Anthropic quietly became the leader among enterprise customers, capturing 40% market share compared to OpenAI’s 27%.

Why it matters: For now at least, OpenAI’s approach of building AI tools for regular consumers appears to have hit a dead end. It’s now come around to Anthropic’s theory that the most realistic path to profitability (or at least to losing money less quickly) is by getting more businesses to use their products. 

Our take: The top AI companies are now directing their considerable resources to getting more businesses to use their products. There’s a good chance that will lead to more companies adopting AI sooner than they otherwise might have — and accelerate the impact on white-collar workers.—TS

ONE BIG NUMBER

🏠 $661,100. Benchmark home price in Canada last month, nearly the same as in the spring of 2021. Home prices fell 4.8% in February, with B.C. and Ontario markets seeing the biggest pullback in home sales. After months of declining prices and sluggish sales, some economists expect buyers to come off the sidelines this spring.

PEAK PICKS

  • Every shipment your business sends is a risk. InsureShield® Shipping Insurance1 covers loss and damage across multiple carriers and modes. . Get a free quote today.*

  • The difference between venting and complaining, according to a therapist.

  • Nike and Beats are releasing limited-edition earbuds.

  • Look: Canadian restaurants off the beaten path that are worth the trip.

  • How to cleanse your Instagram feed.

  • Read: The insurance policy taken out on one of the world’s best surfing waves.

  • Why you should expect particularly long lines if you're flying to Europe this summer.

*This is sponsored content.

1 Shipping insurance coverage is only available in Ontario. For full details see bottom of newsletter

PEAK PICKS

  • The difference between venting and complaining, according to a therapist.

  • Nike and Beats are releasing limited-edition earbuds.

  • Look: Canadian restaurants off the beaten path that are worth the trip.

  • How to cleanse your Instagram feed.

  • Read: The insurance policy taken out on one of the world’s best surfing waves.

  • Why you should expect particularly long lines if you're flying to Europe this summer.

It’s a great day to take on the puzzle gauntlet: Today’s mini crossword, the daily sudoku, Codebreaker, and an all new Who’s Who.

*We are licensed as an insurance broker in Ontario only and are not yet offering any services or products in other provinces, including Québec. You can find the complete insurance disclosure here: Product Disclosure If you would like us to let you know when we are licensed in your province, then send us an email via [email protected], and we will get back to you. Insurance coverage is underwritten by a Canadian licensed insurance company and issued through UPS Capital Canada Insurance Brokers, Limited (“UPS Capital Insurance Brokers”) – an indirect wholly-owned subsidiary of UPS Capital Corporation (“UPS Capital”). The insurance company and UPS Capital Insurance Brokers reserve the right to change or cancel the program at any time. Insurance coverage is governed by the terms and conditions, including the limitations and exclusions, set forth in the applicable insurance policy (the “Policy”). This information does not in any way alter or amend the terms or conditions, including the limitations or exclusions, of the Policy, and is intended only as a brief summary. Insurance coverage is not available in all jurisdictions. UPS Capital Insurance Brokers only issues policies of a single insurer in Canada, and receives commission on sales of insurance. An affiliate of UPS Capital Insurance Brokers reinsures a material portion of the risk insured by this insurance policy and the UPS Capital group therefore has a financial interest in the insurance program. You are not required to purchase insurance from UPS Capital Insurance Brokers and have the right to seek insurance elsewhere. In particular, your ability to ship using United Parcel Service Canada Ltd. or its affiliates is not conditional on your purchase of insurance from UPS Capital Insurance Brokers.

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